safe list details

Please see our instructions on how to add our emails to your 'safe list'.

Different email providers have their own methods for managing unwanted emails. Below are the most common providers. If your provider isn't listed, please contact us, and we will add it.

Just incase you don't have any emails from us or have forgotten our email address it's [email protected]

1. Gmail (Google Mail)

• Step 1: Open Gmail and click on the gear icon in the top right corner.
• Step 2: Select "See all settings."
• Step 3: Go to the "Filters and Blocked Addresses" tab.
• Step 4: Click on "Create a new filter."
• Step 5: In the "From" field, enter the email address you want to whitelist.
• Step 6: Click "Create filter."
• Step 7: Check "Never send it to Spam" and click "Create filter."

2. AOL Mail

• Step 1: Open AOL Mail and click on "Options" in the top right corner.
• Step 2: Select "Mail Settings."
• Step 3: Go to the "Spam Settings" tab.
• Step 4: In the "Sender Filter" section, click on "Add a sender."
• Step 5: Enter the email address you want to whitelist and click "Save."

3. Outlook (Microsoft Outlook/Office 365)

• Step 1: Open Outlook and click on the gear icon in the top right corner.
• Step 2: Select "View all Outlook settings."
• Step 3: Go to "Mail" > "Junk email."
• Step 4: Under "Safe senders and domains," click "Add."
• Step 5: Enter the email address or domain you want to whitelist and click "Save."

4. BTInternet

• Step 1: Open your BTInternet email and click on the settings gear icon.
• Step 2: Select "Mail" from the left-hand menu.
• Step 3: Click on "Safe senders" under the "Mail" tab.
• Step 4: Enter the email address you want to whitelist and click "Add."

5. Sky.com

• Step 1: Open your Sky email and click on the settings gear icon.
• Step 2: Select "More Settings."
• Step 3: Go to "Filters" and then "Add new filters."
• Step 4: Set the filter rules to ensure emails from the desired address are delivered to your inbox.

6. iCloud.com (Apple Mail)

• Step 1: Open iCloud Mail and go to the Mail settings.
• Step 2: Click on "Rules."
• Step 3: Add a rule that specifies emails from the desired address should be moved to your inbox.
• Step 4: Save the rule.

7. Yahoo Mail

• Step 1: Open Yahoo Mail and click on the settings gear icon.
• Step 2: Select "More Settings."
• Step 3: Go to "Filters" and then "Add new filters."
• Step 4: Set the filter rules to ensure emails from the desired address are delivered to your inbox.

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8. Me.com (Apple Mail)

• Step 1: Open Mail on your Mac or iOS device.
• Step 2: Find an email from the sender you want to whitelist.
• Step 3: Move this email to the inbox or mark it as "Not Junk."
• Step 4: This action will teach the system to trust emails from this sender.